Delinquency
and Default Follow-Up Management
Loss of income to public sector agencies due to non-performing
loans is very common because of the unrelenting follow-up and labor
involved. Because of budget and staff cuts, many of these agencies
are unable to dedicate the personnel necessary to generate the maximum
return on this valuable asset. AmeriNational’s diligent collection
efforts have been tailored through our 30 years of experience as
we work with our clients to reduce delinquency and default rates.
A borrower is delinquent if payment is not received on or before
its due date, irrespective of the grace period. A borrower is in
default of the promissory note when two payments are past due. AmeriNational
proposes to provide treatment for delinquent mortgages through positive
pressure that is fair but firm. If delinquent borrowers have a positive
attitude toward their obligations, we will work with them to help
them retain title to their property. Procedures include letters
to delinquent borrowers and due diligence phone calls. A strict
follow-up policy will be adhered to by AmeriNational to minimize
any loss of income to the City.
In the event of a hardship situation, AmeriNational will work with
the borrower in formulating a forbearance plan to be executed only
upon the Agency’s approval. If necessary, foreclosure recommendations
may also be recommended. If a borrower has been uncooperative, non-responsive,
or unwilling to cure the existing default by all reasonable means,
AmeriNational will recommend foreclosure.
Credit Reporting
AmeriNational is capable of performing monthly scheduled credit
bureau reporting of borrower loan payment activity. This action
serves two purposes: 1) it prompts those borrowers with the ability
to pay, that have elected not to pay, to attend to their payment
obligation to mitigate negative credit history reporting; and 2)
it serves to establish positive credit activity for those borrowers
paying timely, that may have had credit issues in the past, or routinely
pay on time and should be recognized for such.
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